Accessibility statement for Debt Management Office Website.

This statement applies to content published on the https://www.dmo.gov.uk domain.


This website is run by the Debt Management Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 500% without problems
  • navigate most of the website using just a keyboard
  • Browse using Black and white and Inverted colour mode
  • navigate most of the website using speech recognition software

We’ve also made the website text as simple as possible to understand.


AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible:

  • accessibility will depend on the browser you use
  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • some of our online forms are difficult to navigate using just a keyboard

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print, call 020 7862 6500 or email directly to relevant department https://www.dmo.gov.uk/contact/ and provide the following:

  • the web address (URL) of the content
  • your name and email address
  • the format you need

 

Reporting accessibilityproblems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the DMO Web strategy: webstrategy@dmo.gov.uk or Neil Wyatt neil.wyatt@dmo.gov.uk.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).


If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website's accessibility

The Debt Management Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 
Compliance status

This website is not fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We are working towards making the website fully compliant.

 
Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information.

 
Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

Images on pages do not always have suitable alternative text. Some images are missing alternative text, some have incomplete text and some have ‘placeholder’ as alternative text.


PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, the DMO makes a range of data available on gilts and Treasury bills, as well as on the activities of the PWLB lending facility and CRND in PDF.


The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

 

What we are doing to improve accessibility

The DMO is working towards making the website fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. It is estimated this will take around 15 months

 

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 23 September 2020.


This website was last tested on 09 September 2020. Basic assessment was carried out by the DMO according to simple web accessibility tests using Google Chrome browser.